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f999apk handles your account data with a straightforward approach — we collect only what is needed to run your account, process transactions through Nagad, Upay and Bank Transfer, and keep your session secure. Access to this platform and the protections described here depend on your local law and eligible regions.
When you open an account, we collect the information you submit directly — your name, contact details and the payment method you choose, whether that is Nagad, Upay or Bank Transfer. We use this data to verify your account, process your transactions and respond to support requests you raise with us. We do not sell, rent or share your personal information with third parties for their own marketing. Data we hold is kept only as long as your account is active or as required to resolve any open queries or transaction records. We may share limited data with payment processors solely to complete a transaction you have initiated — for example, when a Nagad or Bank Transfer withdrawal requires confirmation of your registered details. Cookies and session data are used to keep your account logged in across pages and to recognise your device on return visits. You can manage cookie preferences through your browser settings. Any data collected through our mobile site follows the same rules as the desktop experience. This policy applies to all services available under the f999apk platform, and availability of those services depends on your local law and eligible regions.
Transaction records tied to your Nagad wallet are held only for the duration needed to complete or dispute that transaction.
Upay payment details are passed only to the relevant processor to complete a transfer you have requested from your account.
Bank Transfer records including account reference numbers are retained in line with standard transaction documentation requirements.
This policy covers every interaction tied to your f999apk account — from the moment you register through to active use of the wallet, games and support channels. It does not extend to third-party websites linked from our pages, and we are not responsible for how those external services handle your data. Scope is defined below across four areas so you know exactly what falls inside and outside this policy.
All data you submit during registration, login and account updates falls under this policy. This includes your email, contact number and the wallet method — Nagad, Upay or Bank Transfer — linked to your account.
Deposit and withdrawal records processed through your chosen payment rail are covered here. We retain only what is needed to confirm the transaction and respond to any query you raise about that record.
Your browsing behaviour on f999apk pages — which categories you open, session length, device type — is collected to improve how the lobby loads and responds on your device, including mobile.
Game studios whose titles appear in the lobby and external payment processors operate under their own privacy terms. Once you leave our domain or your data passes to a processor to complete a transfer, their policy applies, not ours.
Your account page is the starting point for most data-related actions. You can review the personal details we hold by opening your account settings and checking the profile section — the fields shown there reflect what we have on record. If any detail is incorrect, you can edit it directly in those fields; changes to payment method registrations, such as a linked Nagad or Upay number, follow the update instructions shown on the wallet page. For questions that go beyond self-service — such as asking what records we hold on a closed account, or requesting that specific data be removed — you can contact us through the support route published on the site. We aim to respond to data-related queries within a reasonable period, and we will confirm receipt when your message reaches us. Eligibility for certain actions may depend on your local law and the region from which your account was opened.
Open your account settings to see the profile data and payment details we hold. The fields shown there are the live record — no need to contact support for a basic review.
Edit your name, contact number or linked wallet directly in the account settings fields. For wallet changes such as a new Nagad number, follow the specific update steps shown in the wallet section.
For queries about records we hold that are not visible in your account — including requests relating to a closed account — use the support contact route published on the site.
If you want specific data removed, send a written request through our published support channel. We will confirm receipt and let you know what can be actioned under applicable law for your region.
If you have a specific question about how your data is held, or you want to follow up on a request you have already submitted, use the contact routes below. We publish these routes on the site so you can verify them directly before reaching out. Response timing depends on the nature of your query; we do not publish fixed SLAs, but we confirm receipt for all data-related requests.
The primary contact route for privacy queries is the support channel published on the f999apk site. Open the support page and follow the contact instructions shown there.
For self-service data corrections — including updating a registered Nagad or Bank Transfer detail — go directly to your account settings. The editable fields are shown after you log in.
Requests for data removal or records relating to a closed account should be submitted in writing through the published support route. Include your registered contact detail so we can locate your record.
Our approach to data handling is built around keeping your account functional and your transaction records accurate — nothing beyond what those two purposes require. Below are the four areas that cover how we store data, use cookies, secure your account and handle retention.
Account and transaction data is stored on secured infrastructure. We do not store full payment credentials — only the reference details needed to match a Nagad, Upay or Bank Transfer record to your account.
We use cookies to keep your session active and to remember your device on return visits. You can clear or block cookies through your browser settings; doing so may require you to log in again on your next visit.
Your account credentials are your responsibility to keep secure. We will never ask for your password through a support message. If you suspect unauthorised access, change your password immediately and contact us through the published support route.
We keep your data for as long as your account is active. After account closure, we retain only what is required to resolve open transactions or comply with applicable obligations in your eligible region.
These questions cover what we get asked most about data collection, account records, cookies and how to act on your rights under this policy.
We collect the details you submit during registration — your name, contact number and email. If you link a payment method such as Nagad or Upay, the reference details for that wallet are also stored to process your transactions.
We share data only with payment processors — and only the reference details needed to complete a transaction you have started. We do not sell your information to third parties or pass it for external marketing purposes.
Log in and open your account settings. The profile and wallet sections show the data we hold on record for your account. If you need information about records not visible in settings, contact us through the published support route.
Yes. Open the wallet section of your account settings after logging in. The update fields and any verification steps required are shown there. Follow the instructions on that page to complete the change.
Send a written request through the support contact route published on the site. Include your registered contact detail so we can locate your record. What we can remove depends on applicable obligations in your local law and eligible region.
Yes. The same policy applies whether you access the site on a desktop browser or a mobile device. Session cookies, account data and transaction records are handled identically across both. Availability still depends on your local law and eligible region.